Returns & Exchanges

Due to the perishable nature of our regeneratively raised meats and pantry staples, we do not accept physical returns; however, we are committed to ensuring your total satisfaction with every order. If your delivery arrives damaged or does not meet our quality standards, please contact us within 7 days for a full refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Examine your package immediately upon arrival to ensure all items are present and that the cold chain was maintained during transit.

• 2.
  Document Issues

  If you notice damage to the packaging or quality concerns with the product, take clear photos of the items and the shipping label.

• 3.
  Contact Support

  Email our customer care team at support@repprovisions.com with your order number and the photos you captured to initiate a claim.

• 4.
  Resolution

  Our team will review your request within 48 hours and issue a store credit, refund, or ship out a replacement for the affected items.